Wiendijarti, Ida, Department of Communication Science Faculty of Social and Political Sciences, UPN “Veteran” Yogyakarta, Indonesia
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Vol 11, No 2 (2018): The Indonesian Journal of Communication Studies - Articles
CUSTOMER RELATIONS MANAGEMENT IMPLEMENTATION ANALYSIS THROUGH CUSTOMER ENGAGEMENT PROGRAM PT. GRAB INDONESIA IN YOGYAKARTA (Descriptive Study of Grab Temu Seru, Ayoyog and Jogja Istimewa in Achieving Consumer Loyalty Grab Indonesia in Yogyakarta)
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